Information Hub
We understand that navigating the NDIS can sometimes feel overwhelming. That's why we've created this Information Hub – a collection of useful resources, guides, and links designed to help participants, families, carers, and support networks access reliable information when they need it.
From understanding your NDIS plan and participant rights to exploring support options and community resources, we've brought together information from trusted sources to help you make informed decisions and get the most from your supports.
Useful Resources
National Disability Insurance Scheme (NDIS) Website
Visit the NDIS WebsiteThe official NDIS website provides information about eligibility, access requests, planning, funding, reviews, participant resources, and the latest NDIS updates. A great starting point for anyone looking to understand the NDIS.
You can access the NDIS website below or contact the NDIS directly on 1800 800 110.
NDIS Quality & Safeguards Commission
Visit NDIS CommissionInformation about participant rights, provider responsibilities, quality standards, and safeguards. You can also learn about making a complaint or reporting concerns regarding NDIS services and supports.
You can visit the NDIS Commission website below or contact the Commission directly on 1800 035 544.
Disability Gateway
Visit Disability GatewayA central source of information and services for people with disability, their families and carers. Find information about housing, employment, education, health, transport, and community participation.
You can visit the Disability Gateway website below or contact Disability Gateway directly on 1800 643 787.
Carer Gateway
Visit Carer GatewayA national service providing practical support, counselling, coaching, respite, and resources for carers. Designed to help carers maintain their own wellbeing while supporting others.
ou can visit the Carer Gateway website below or contact Carer Gateway directly on 1800 422 737.
Disability Advocacy Finder
Find an AdvocateFind an independent disability advocate who can help you understand your rights, access services, resolve issues, and ensure your voice is heard in decisions that affect you.
Beyond Blue
Visit Beyond BlueBeyond Blue provides information, resources, and support for mental health and wellbeing. Access tools, advice, and support services for anxiety, depression, and other mental health concerns.
You can visit the Beyond Blue website below or contact Beyond Blue directly on 1300 224 636.
Lifeline Australia
Visit LifelineLifeline provides 24-hour crisis support and suicide prevention services for anyone experiencing emotional distress or needing immediate support.
You can visit the Lifeline website below or contact Lifeline directly on 13 11 14.
JobAccess
Visit JobAccessAustralia's national hub for workplace and employment information for people with disability, employers, and service providers. Access resources, funding information, and workplace support services.
You can visit the JobAccess website below or contact JobAccess directly on 1800 464 800.
Kids Helpline
Visit Kids HelplineKids Helpline is a free, confidential counselling service available 24 hours a day, 7 days a week for children and young people aged 5 to 25. Support is available via phone, webchat, and email for a wide range of personal, family, and mental health concerns.
You can visit the Kids Helpline website below or contact Kids Helpline directly on 1800 55 1800.
13YARN
Visit 13YARN13YARN is the first national crisis support line for Aboriginal and Torres Strait Islander people. The service provides a safe, confidential space to connect with an Aboriginal or Torres Strait Islander Crisis Supporter and have a yarn about any challenges you may be facing.
You can access the 13YARN website below or contact 13YARN directly on 13 92 76.
Ask Izzy
Visit AskIzzyAsk Izzy is a free online directory that helps people find local support services across Australia. Users can search for assistance with domestic and family violence, housing, food, health services, counselling, financial support, and other community services.
1800RESPECT
Visit 1800RESPECT1800RESPECT is Australia's national counselling, information, and support service for people affected by sexual assault, domestic or family violence. Free and confidential support is available 24 hours a day, 7 days a week via phone and online chat.
You can access the 1800Respect website below or contact 1800Respect directly on 1800 737 732.
Frequently Asked Questions
What services does Care Focused provide?
We provide a range of NDIS supports, including Support Coordination, In-Home Support, Community Access & Participation, Short-Term Accommodation and Respite, Home Modifications, and Lawn & Garden Maintenance.
Where do you provide services?
We support participants across Wollondilly, Macarthur, Southern Highlands, and Illawarra Regions.
Are you a Registered NDIS Provider?
Yes. Care Focused Pty Ltd is a registered NDIS provider committed to delivering safe, high-quality supports that meet the NDIS Practice Standards and Quality Indicators.
Can you help me understand my NDIS plan?
Absolutely. Our Support Coordination team can help you understand your plan, connect with providers, and make informed decisions about your supports.
How do I get started?
Getting started is simple. Contact our team by phone, email, or enquiry form and we'll discuss your needs, goals, and support requirements to determine how we can best assist you.
Words from Our Community
Need More Information?
If you can't find the information you're looking for, our team is here to help.
Contact us to discuss your questions, explore available supports, or learn more about the NDIS and how we may be able to assist.
We're always happy to point you in the right direction.


